We drafted these personas in order to better understand different user service types which use our service product. It also helped us to understand users needs, experiences, behaviour and goals. Based on our research we drafted personas for persons who are either a single parent else both the parents are busy with their worklife. Both of them make decent amounts of money which would allow them to afford these services while pursuing their career. Moreover we also found their pain points of them wasting a lot of time on using different individual services to handle tasks. Personas helped us to make the design tasks less complex while making us achieve the goal of a good user experience for our target user groups.